PTCL Helpline
PTCL offers 24/7 Customer Care service to solve the queries and problems of customers instantly and effectively. Their agents are available 24/7 to help customers with their questions and fix issues as early as possible.
1218
If your telephone line is dead, and you can’t call 1218, then you can dial 021111282828 from your mobile to register your complaint.
You can also contact ptcl customer support via email. You can send your queries to care@ptcl.net.pk and the support representative will respond to your queries as soon as possible.
Here are more phone numbers for different queries:
| To Update Directory Inquiry | 0800 0 1217 |
| OSS Helpline | 111 28 28 28 |
| Corporate Helpline | 1260 & 111 20 20 20 |
| Billing information | 1200 |
| Inquiry or directory services | 1217 |
| Complaint registration or help on any fault | 1218 |
| Assistance on all services | 1218 |
Customer Support also helps customers in numerous ways, such as PTCL Helpline Number, PTCL Live Chat Services, and recently activated official Whatsapp Number. Additionally, a customer care center is developed to give high-quality, personalized, effective, and prompt service.
Usually, the vital thing in any company is customer care. So, PTCL works at its best to train its employees that will help the customers in their way and medium. Similarly, the customer care staff of PTCL amiably deals with the customers.
In this context, just as a hint that clients face issues mostly is a late answer. Whenever there is an issue with the internet in any place, then PTCL Customer care replies lately.
So, it would be best if they start responding quickly that will result in better customer action. Lastly, we hope that our article will clear all your queries regarding PTCL Bill. Similarly, if you have any questions concerning bills or any other thing, we will feel pleasure to assist you.